Support Contracts

NETECHNICA Consulting provides contract support to corporate users. After conducting a site survey our sales staff can quote you a monthly support rate. This support plan will cover all currently installed technology at your location. When your environment changes and you add or remove devices, the contract rate can be changed. There is an annual commitment to the contract, but the rate can be modified quarterly if needed.

The major benefits to a monthly contract include:

• Easily to budget IT costs
• Work outside the contract is at a preferred rate
• Scheduled monthly preventive maintenance visits
• Peace of mind

If your organization requires on-site visitation frequently or at scheduled intervals, this is the solution for you. We offer several different plans to fit your needs and budget from only a few hours a month to full-time on-site consultants.

Clients under technical support contracts automatically receive priority trouble ticket resolution - especially useful at critical times when major software flaws, vulnerabilities, and virus attacks threaten many of our clients' systems simultaneously and our on-site technicians are booked for extended periods of time.